REFUND POLICY

// THE SHORT VERSION

14 days, full refund, as long as you haven't started the course. Once you open your first lesson, the sale is final.

// WHO TO CONTACT

Email jszuminski@pm.me from the email address you used at checkout. Include your order number from the Lemon Squeezy receipt if you have it. Replies within 5 business days.

// ELIGIBILITY

A refund is available when all of the following are true:

• The request is made within 14 days of purchase.
• You have not opened any lesson inside the course. Lesson progress is tracked per account; if our records show you've started a lesson, the sale is final.
• The purchase was made directly through crackedvim.com (Lemon Squeezy checkout).

// HOW IT WORKS

Approved refunds are processed by Lemon Squeezy, the merchant of record. They issue the refund to the original payment method. Most banks post the refund within 5 to 10 business days. Any payment-processor fees and currency-conversion losses are not something we can refund, but the principal amount is returned in full.

After a refund, your course access is revoked. If you re-purchase later, the 14-day-no-lessons rule resets.

// EU WITHDRAWAL RIGHT

If you are a consumer in the EU or UK, you normally have a 14-day right of withdrawal on online purchases. Because the course is digital content delivered immediately, this right is extinguished the moment you start using the content. By opening a lesson within 14 days of purchase, you explicitly request immediate performance and acknowledge that you lose the right of withdrawal. Up until that point, the standard 14-day window above applies and you are entitled to a full refund.

// CHARGEBACKS

Please contact us before opening a chargeback. Most issues (duplicate charges, wrong email at checkout, unrecognised descriptor) we can fix in a few hours. Chargebacks filed on completed purchases without contacting us first will be disputed and may result in your access being revoked.

// EXCEPTIONS

We may decline refunds in cases of suspected fraud, abuse (e.g. repeated buy-then-refund cycles), or where access logs show the course was consumed before the request. We may also offer a refund outside the standard window at our discretion, for example if a long outage prevented you from accessing the course.